Returns that are authorized are for unworn products within 10 days from the delivery date. Due to Hygienic reasons JTB products may only be returned if package is still sealed and unopened and in its original condition.  

Upon delivery, you accept sole responsibility for your orders.

  • All items must be unworn, unwashed, and in original packaging.
  • For any authorized return or exchange, we’ll cover the return shipping for packages being shipped from the lower 48 states using a carrier of our choosing. You’ll get a prepaid label from our Support Team by email once you contact us.
  • Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.

Unauthorized Returns and Worn Garments –

Refunds and exchanges will not be issued for unauthorized returns. To avoid this, please Contact Us to confirm your return is authorized before sending anything back or attempting to return an item.

If we receive a worn garment or any other return that has not been authorized, your return/exchange will not be processed, nor will your used garment or unauthorized return be returned to you.