Returns that are authorized are for unworn products within 10 days from the delivery date. Due to Hygienic reasons JTB products may only be returned if package is still sealed and unopened and in its original condition.
Upon delivery, you accept sole responsibility for your orders.
Unauthorized Returns and Worn Garments –
Refunds and exchanges will not be issued for unauthorized returns. To avoid this, please Contact Us to confirm your return is authorized before sending anything back or attempting to return an item.
If we receive a worn garment or any other return that has not been authorized, your return/exchange will not be processed, nor will your used garment or unauthorized return be returned to you.